Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.3
Location
8.0
Service
7.3
Dining
6.0
Guest reviews
7.2/10
based on 7 reviews
7.9
7.9/10 based on 286 reviews
Michael
United States,
May
2024
6.8/10
My stay at the hotel was a mix of highs and lows. The room, while spacious and beautifully decorated, had some darkness and noise issues along with dated bathrooms showing signs of mold. The service was a bit inconsistent at times, but the staff's friendliness and helpfulness stood out. The central location was both a blessing and a curse, offering a great view of Istanbul but also subjecting me to noise from surrounding nightclubs. The dining experience, although adequate, left me wanting more variety. Despite these drawbacks, the overall value for money and the hotel's character added to its charm.
Rooms
7.0
I stayed in one of the 'Orient Express' rooms which was incredibly spacious and beautifully furnished with antique pieces. However, the room was a bit dark and noisy, and the bathrooms showed signs of age with some mold present.
Service
7.0
The staff were very sweet and helpful, although there were occasional moments of inconsistency in their service.
Location
6.0
The hotel's central location near Istiklal Caddesi provided easy access to the vibrant area of Beyoglu but also exposed me to noise from nearby nightclubs.
Dining
6.0
The dining options were varied but didn't exceed expectations. The Turkish and continental dishes offered were decent but lacked a bit of flair.
Facilities
8.0
The facilities added to the overall charm of the hotel and were adequate for a comfortable stay.
George
United Kingdom,
November
2023
8.2/10
The hotel offers a bright atmosphere despite some initial issues with street light beaming in, quickly resolved by a room change the next day with the help of the efficient staff. The centralized location is a major plus for exploring Istanbul's vibrant areas. However, some minor refurbishments are needed in certain areas. Overall, a good value for the money in the heart of Istanbul.
Rooms
8.0
The rooms were bright initially due to street light but quickly resolved with a change to a higher floor. The staff was very helpful.
Service
9.0
The service was great, especially at Reception where staff had excellent knowledge of Istanbul. Very friendly and accommodating service overall.
Location
9.0
Extremely central location, only 2 minutes from Istiklal Cadessi with a great view from the rooftop bar. Easy access to many vibrant areas within walking distance.
Dining
7.0
The dining experience was okay, with a standard middle eastern breakfast. Some room for improvement in the variety of options.
Facilities
8.0
The facilities were good, needing some light refurbishment in certain areas. The street surrounding the hotel offers easy access to restaurants and shopping.
Mark
United Kingdom,
April
2023
6.8/10
I had a mixed experience at the hotel. While the rooms were spacious and beautifully decorated, there were issues with the TV and bed. The balcony added a nice touch, but the shower was just average. The staff quickly resolved the curtain issue, which was great, but there were some drawbacks like the outdated TV and bed.
Rooms
7.0
The rooms were spacious and beautifully decorated, but the TV and bed were very old. The balcony was a nice addition, and the staff promptly fixed the curtain issue the next day.
Service
6.0
The staff were kind and accommodating, addressing issues promptly. However, the service lacked professionalism due to the ongoing economic crisis in Turkey.
Location
9.0
The hotel's location is excellent, being centrally located near vibrant areas like Gelata and Taksim. There are plenty of good restaurants nearby, and the view from the bar is stunning.
Dining
5.0
The dining experience was a bit disappointing for me as the breakfast in the basement wasn't my favorite. However, there were various options like eggs, olives, cheese, yoghurt, bread, and jams.
Facilities
7.0
The facilities were adequate, but nothing extraordinary stood out during my stay.